Your Data. Your Trust.
Our Commitment.
Your privacy and data security are fundamental to how we build and operate our platform. This policy explains how we collect, use, and protect your information.
How We Protect Your Information
ioNova AI ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Entity Intelligence Platform and related services.
Information We Collect
We collect information you provide directly to us when using our services, including account details, payment information, communications, and usage data. We may also collect information automatically through cookies and similar technologies to improve your experience and analyze platform usage.
How We Use Your Information
We use collected information to provide, maintain, and improve our services, process transactions, respond to inquiries, send updates and security alerts, monitor trends and activities, and detect and prevent fraudulent or illegal activity.
Data Security
We implement industry-standard security measures including ISO 27001 certification, SOC 1 Type II compliance, GDPR compliant data handling, end-to-end encryption, regular security audits, and robust access controls to protect your information.
Information Sharing
We do not sell your personal information. We may share your information only with your consent, with service providers, to comply with legal obligations, to protect rights and safety, or in connection with business transactions (with notice).
International Data Transfers
Your information may be transferred internationally. We ensure appropriate safeguards through standard contractual clauses, adequacy decisions, and compliance with applicable data protection laws, processing data in accordance with this policy.
Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict processing, or port your data, and withdraw consent. Contact us at privacy@ionova.ai to exercise these rights.
Other Important Details
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Our platform may not function properly if cookies are disabled.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we securely delete or anonymize it.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: privacy@ionova.ai or ioNova AI, Attn: Privacy Team.